LX PROJECTS IN ONLINE TRAINING DESIGN AND DEVELOPMENT
INFOGIX
CREATE ONLINE LEARNING TRAINING COURSES AND ENSURE BEST USABILITY OF PRODUCTS 

Infogix as a business is in the area of data governance and security.
MY ROLE: I had a dual role in LX and CX. To design and and develop training via e-learning for INFOGIX products, uncover Usability issues and make recommendations. Due to my background with L&D, I was also part of a HR committee to improve New Hire Onboarding and Employee Experience.

​METHODS AND TOOLS
ADDIE Methodology in a Agile development cycle
Creating the Course with Objectives, Outcomes, Content and Assessments using Adult Learning Theory principles
Conducting L1, L2 and L3 Evaluations
CAPTIVATE and DREAMWEAVER to create e-learning
User Research with clients Target Corp and Travelers Insurance who used Infogix products
Usability Testing with the same clients by setting up tasks and metrics. Done on their client site.

RESULTS AND OUTPUT
Clients successfully trained on using the Infogix line of products via e-learning.
Picture
An End to End ADDIE Report that also shows UX and CX overlap. Click for pdf.
Presented a white paper on the above in the Copenhagen School of Business.  'A Novel 360 degree Evaluation', European Conference for E-Learning, October 2007,

Copenhagen Business School, Denmark, http://academic-conferences.org/ecel/ecel2007/ecel07-proceedings.htm 
A video of Infogix Insight e-learning training done in CAPTIVATE will be uploaded here
ROYAL AUSTRALASIAN COLLEGE OF PHYSICIANS (RACP)
CREATE ENGAGING ONLINE COURSES TO TRAIN MEDICAL AND NURSING STUDENTS

MY ROLE: Instructional Designer. To convert Instructor Led Face to Face training courses to engaging E-Learning courses that would help medical students and student nurses learn on the job.

​METHODS AND TOOLS
Creating the Course with Objectives, Outcomes, Content and Assessments using Adult Learning Theory principles
​CAPTIVATE for development
Working with a graphic designer for high quality images and simulations.

RESULTS AND OUTPUT
Medical and Nursing students using the e-learning modules. No other feedback received.